If a company is a 1.86 Billion estimated market cap you expect some type of customer service but not EOS. Visiting their website Block.One and you will find their team members but you have no way to get in touch with any of them including the CEO Brendan Bluemer, Daniel Larimer, and others. They have a contact form but no feedback since I tried multiple times requesting for assistance.
I need assistance from any of them because I’ve sent all my EOS to their address. I accidentally sent all my 569.399 EOS to their EOSCrowdsale Address (0xd0a6E6C54DbC68Db5db3A091B171A77407Ff7ccf) and requesting to send it back to me. I included the transaction information and the exact amount so they can verify it.
I’ve used the block.one contact form, and sent a twit to https://twitter.com/BrendanBlumer but still no reply to my request for assistance.
Where the hell are your customer support EOS or any of the management team?
I’m looking forward to hear from any EOS team, if there is a team. To please assist recover my EOS tokens.
Please email (firstname.lastname@example.org) to get in touch with me.
My Ethereum Address: 0xeB6F0Af12930d30252Df3F159Bbff9504c78D866